DELIVERY & SHIPPING POLICY

At Keune UAE, operated by Elysian Middle East, we aim to provide a fast and reliable delivery experience for all our customers across the UAE.

Delivery Charges:

• A standard delivery charge of AED 30 applies to all orders.
• Orders above AED 500 qualify for free delivery.

Delivery Timeline:

• Orders are delivered within 24 to 48 hours from the time of confirmation.
• Delivery times may vary slightly depending on location, public holidays, or unforeseen circumstances.

Delivery Coverage:

• We currently deliver across the United Arab Emirates.
• If your location falls outside our standard delivery zones, our customer service team will contact you to arrange an alternative solution.

Order Confirmation:

• Once your order is placed, you will receive an email or SMS confirmation.
• Our delivery team may contact you prior to dispatch to confirm address details.